Legal notice
Last updated: October 2026
Website operator
| Trading name | Foynora |
| Legal entity | B&S Online |
| Registered address | Torenlaan 5B, 1402 AT Bussum, Netherlands |
| Company number | 99949938 (Netherlands Chamber of Commerce, KvK) |
| VAT number (Netherlands) | NL869200847B01 |
| Dispatch location | Shaoxing, Zhejiang Province, China |
| support@foynora.com | |
| Phone | +31 6 28694392 (international call rates apply from the UK) |
| Customer service hours (UK time) | Monday–Friday 09:00–18:00, Saturday 10:00–17:00, Sunday closed |
| Response time | Within 1 business day |
The registered address is not a visiting address or a returns address. For returns, please contact customer service first — see our Return & Refund Policy.
Scope
This website and our services are offered to consumers in the United Kingdom (England, Scotland, Wales and Northern Ireland). Prices are shown in pounds sterling (GBP).
Responsible for content
B&S Online, Torenlaan 5B, 1402 AT Bussum, Netherlands, is responsible for the content of this website.
Complaints and dispute resolution
If you have a complaint, please email support@foynora.com first. We acknowledge complaints within one business day and aim to resolve them within 14 days.
If we cannot resolve your complaint, you can get free, impartial advice from the Citizens Advice consumer service at citizensadvice.org.uk (Advice Direct Scotland at consumeradvice.scot if you live in Scotland, or Consumerline at nidirect.gov.uk in Northern Ireland). Approved alternative dispute resolution (ADR) providers are listed by the Chartered Trading Standards Institute at tradingstandards.uk. You also keep the right to take your claim to the courts of the part of the UK where you live.
Disclaimer
Content: we take care to keep the content of this website accurate and up to date, but we cannot guarantee it is complete or error-free at all times.
Links: this website may link to third-party websites. We have no control over their content and accept no responsibility for it; responsibility lies with the operator of the linked site.
Copyright: the content, images and design of this website are protected by copyright. Reproduction, distribution or other use beyond what the law permits requires our prior written consent.
Data protection
Information on how we collect and use personal data is set out in our Privacy Policy and Cookie Policy.